Shipping & Delivery Policy
Shipping & Delivery Policy
At Maeve & Erin, we aim to deliver your order quickly, safely, and efficiently. Below you will find all the relevant information regarding our shipping and delivery process.
If you have any questions, please contact us at:
info@maeve-erin.com
1. Processing Time
All orders are processed within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email including your tracking information, so you can follow your delivery in real time.
2. Delivery Time
Estimated delivery time is 3–7 business days, depending on your location.
Please note that delivery times are estimates and may vary due to:
- High demand periods
- Shipping carrier delays
- Customs processing
- Public holidays
We appreciate your patience and understanding in such cases.
3. Shipping Information
We work with trusted international logistics partners to ensure reliable and efficient delivery.
All orders are carefully processed and shipped to ensure your items arrive in excellent condition.
4. Shipping Costs
Shipping costs are calculated at checkout and depend on:
- Destination country
- Order weight
- Selected shipping method
From time to time, we may offer free shipping promotions.
5. Customs & Duties
For orders within the European Union, no additional customs charges are typically applied.
For orders outside the EU, customs duties or import taxes may apply depending on local regulations. These charges are the responsibility of the customer.
6. Delivery Responsibility
- Once tracking confirms that a package has been delivered, it is considered successfully delivered
- Customers are responsible for providing accurate shipping information
- Any errors in the shipping address must be reported within 24 hours of placing the order
7. Delays & Issues
If your order is delayed or you experience any issues with delivery, please contact our support team.
We are always here to assist you and ensure your order arrives as expected.
8. Contact Us
For any questions regarding shipping or delivery, please contact us:
Maeve & Erin
Email: info@maeve-erin.com